FREE SHIPPING ON ORDERS OVER $150 NZD / $150 AUD
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A LOST SOUL

FREQUENTLY ASKED QUESTIONS

HOW DO I CONTACT YOU?

hello@alostsoul.co.nz

HOW LONG DOES DELIVERY TAKE?

Delivery times vary by destination. Tracking information is provided after dispatch.

CAN I CHANGE MY ORDER?

Contact us as soon as possible. We will do our best to help before your order is dispatched.

HOW DO I CHOOSE MY SIZE?

Use our Size Guide and compare the measurements with a garment you already own.

DO YOU SHIP TO AUSTRALIA?

Yes. We ship Australia-wide.

CAN I RETURN AN ITEM?

Yes, subject to our Returns & Exchanges conditions.

CONTACT US